More About Chat & 3 Providers to Check Out

Chat is here to stay, people! In fact, many are saying chat is about to completely replace the online form. The great Neil Patel even proclaims that Forms Are Dead! I don't fully believe that yet, but I do see the rise of chat in popularity and fully appreciate that this is a trend that's here to stay. Several of our clients are using chat on their websites and each one of them is engaging with prospects and customers alike, daily.

How to Add Your Business to Waze

Waze is a highly popular traffic and navigation app that provides GPS directions for its users as well as real-time traffic updates. If there's a major traffic disruption, Waze will automatically take a different route to direct you around it, saving Wazers — as Waze users are lovingly dubbed — valuable time.

Cloud-Based Tools I Use Daily

Everyone has heard about the cloud I'm sure. Even if you don't understand it, it's likely that you use it or tools that are within the cloud daily. I use HubSpot daily and I have for the past several years. HubSpot is sales and marketing software — actually a full platform — that helps me manage my online activities for my clients. These activities include website updates, social media creation and distribution, blogging and much more.

Recently I was reading the Forbes Cloud 100 list and discovered several other online tools that I can't live without.

You Can’t Go Wrong With Checklists

I am all about to-do lists. But I'm even more about completing things on that list. Checking a box or crossing out a line gives me major satisfaction. I also love a good list to refer to when I have to perform something that I don’t do that often. It’s like a set of directions for me. I don’t know how many times a month I think, "Ah! We need a list for that!" Recently I was talking to a coworker about a client who's going to change their contract with us, which meant a change in the services we perform for them each month. We were spewing off all the things that needed to take place in the next 2 months. Just thinking of the tasks and figuring out who would do what was taking productive time away from other clients. So, we had that a-ha moment: we need a checklist for when clients shift from one set of services to another.

My Google Maps Listing is Wrong: How Can I Fix It?

I get this question from clients on a regular basis. And by “regular basis” I mean … EVERY. SINGLE. DAY.  It’s a pretty simple fix that more often than not launches people into a panic because it’s kind of a big deal and they have no idea how to fix. Fear not, for I am Google Certified and I’m here to walk you through the Google Maps abyss.